#2: Attach the MagSafe or USB-C power adapter to your computer so you have a power source. If you are experiencing any HDMI display, Ethernet or USB connectivity issues, please follow the steps below to preform a SMC (system management controller) reset on the MacBook Pro.
For a stable connection, we recommend connecting only one external USB hard drive at a time.
The Pro Hub Adapter allows you to connect your standard USB 3.0 devices and backwards compatible with USB 2.0 devices. But don't worry, you won't have to toss out your USB-A devices just yet. With the gradual shift to universal USB-C ports, Apple laptops have eliminated standard USB-A ports from their newer MacBook/MacBook Pro models. Also, you may connect maximum of one external display via HDMI port and two displays through the first USB-C port. Normal operation should resume within 5 seconds.
When connecting an external monitor via HDMI port, we recommend using a direct HDMI to HDMI connection for best display and performance. Please note when changing video signal source, your monitor may flicker for a few seconds. However, it should be able to power smaller USB devices such as an iPhone. The second USB-C port was added on primarily for data transfer purposes, not pass-through charging (iPads, MacBook Pro, etc.) and video output. The first USB-C port, nearest the HDMI, supports pass-through charging and up to 5K video output. An attached bottom case may prohibit a proper connection to your MacBook Pro. When the adapter has been properly inserted, you will see a small light illuminate on the side of the Pro Hub. Now that you have gotten your hands on our Aluminum Type-C Pro Hub Adapter, here are a couple of helpful tips for setting up and using your new MacBook Pro companion hub.įor an optimal fit, we recommend connecting your Pro Hub without a laptop shell case on.
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